We try and provide you with the best customer service available.
We are a small family owned company. If Wilson is not on the road
he can usually be found talking on his cell phone with anglers helping
them with their Sonar/GPS unit. Wilson can usually be reached by
calling his cell phone. If you need to talk to Wilson send us an email and
I will see that he gets your phone number or message. Our packages
are shipped via Fed Ex. You should receive a tracking number via email when
you purchase from us. We do occasionaly have problems with FED EX.
If you do not receive a tracking number please email us immediatly.
Our distribution center can be reached, Mon-Fri from 10:00 a.m - 4.p.m.
Monday thru Friday.
All other calls can be made to: 615-726-8031. Please leave us a
message if you cannot reach a live person. All phone calls will be
answered. Please feel free to contact us at any time.
Our email address: sonargps@comcast.net.
Purchasing Products from us
using
this Website:
Note: Your credit card Transaction will appear as SONAR101
You can enter your credit card information
without creating a account. We are looking for the best ways to accomodate you and better serve you. This site is on a secure server.
Shipping methods: We use FED EX as our shipping methods. Choose one and you will be given the option of various methods of shipping.
We try and package our products as well as possible, if you have a problem with items that have been damaged in shipping, let us know immediately.
Orders are shipped out during business days. We do not ship products over the weekend. If you purchase a product over the weekend, it will shipped out on Monday.
For persons not wishing to purchase our products using this site, please call us we'll be happy to place an order for you over the phone.
If for any reason you are not happy with our purchase from us, please let us know! We want you to be happy, purchasing our products. Your satisfaction with buying our products is our #1 goal!
We respect our customers privacy your information that you share with us will not be shared or sold.
Refund within 2 weeks of purchasing our products.
Product MSD Sheets are available by request.
Terms/Privacy/Refund
Terms of Service
The use of services from Arcade Fishing Products, constitutes agreement to these terms and policies.
All products and services received from Provider may only be used for lawful purposes. The laws of the State of DBA State and the United States of America apply.
The customer agrees to indemnify and hold harmless Provider from any claims resulting from the use of our products or services.
Provider reserves the right to refuse service to anyone.
Privacy Policy
The information received by Provider will be kept confidential. Your information will never be given or sold to a third party.
Refund Policy
Refunds may be considered on a case by case basis. We will refund you if you are not at all happy with our products.
Thank you for your business! |
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